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L'Occitane En Provence

Store Manager - Full Time - Oshawa Centre

Oshawa, ON, L1J 2K4, Canada

Full-time

Within 25 km of Clarington · About 21.2 km from the city centre

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Job details

Job type: Full-time
Apply by: Jan 5, 2027
Posted: Oct 7, 2026

Original job description

Who You Are:
As a Store Manager at L'Occitane at Oshawa Centre, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.
The Fundamentals of What You’ll Do:

Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
Prioritize Guest Experience: You create personalized experiences for your guests and proactively address all their needs.
Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset.
Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities. Maintain a solution-focused approach when challenges arise.
Foster a Team Culture: Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential. Address conflicts promptly and effectively.
Communicate with Care: Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.

We value hearing from individuals who possess:

Previous supervisor experience in retail or hospitality management
Strong Leadership and communication skills
Entrepreneurial attitude with background in a sales-driven environment
Mindset focused on customer satisfaction (internal and external customers)
Knowledge of skincare, body care and fragrance is beneficial.
Experience with clienteling advantageous
Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.

Who We Are:
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.

All Applicants:

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More about this job

Responsibilities

The Store Manager is responsible for curating an immersive guest experience and leading a team to achieve sales and service goals. They must foster a positive team culture through coaching while maintaining operational standards and inventory management.

Requirements

Candidates should have previous supervisor experience in retail or hospitality and strong leadership capabilities. An entrepreneurial mindset and basic technology skills are required, with knowledge of skincare and fragrance products considered an asset.

Skills

Retail management
Hospitality management
Leadership
Communication
Sales-driven
Customer satisfaction
Analytical skills
Mentoring
Coaching
Conflict resolution
Clienteling
Technology skills
Inventory management
Skincare knowledge
Fragrance knowledge

Visa sponsorship

Not detected in the job text

Keywords

Store Manager
Retail
Hospitality
Leadership
Sales
Customer Experience
Inventory Management
Clienteling
Coaching
Mentoring
Skincare
Fragrance
Sustainability
Waste Reduction
Team Management
Communication
Analytical Skills
Entrepreneurial

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