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<h1 data-pm-slice="1 1 []">Sales Associate / Key Holder – Part-Time Contract</h1><p><strong>Location:</strong> Oshawa Mall – Unit 1060, 419 King St W, Oshawa, ON<br><strong>Job Type:</strong> Part-Time, Contract<br><strong>Pay Rate:</strong> $17.95–$18.20 per hour</p><h2>About Mind Games</h2><p><strong>Mind Games is North America’s premier specialty retailer – “Where Creative Minds Come to Play”!</strong></p><p>Our stores are filled with games, puzzles, and toys for every age and occasion. We don’t just sell products; we create experiences, spark creativity, and give people the chance to explore hobbies and interests they love.</p><p>We’re looking for motivated, reliable, and energetic individuals to join our team as <strong>Sales Associates / Key Holders</strong>. In this role, you'll deliver exceptional customer service, support daily store operations, and assist with opening and closing responsibilities when assigned. If you thrive in a fast-paced, playful environment and enjoy helping customers discover exciting products, we'd love to hear from you!</p><h2>Duties and Responsibilities</h2><ul data-spread="false"><li><p>Greet customers, answer questions, and recommend products based on their interests and needs.</p></li><li><p>Deliver exceptional customer service and create a welcoming shopping experience.</p></li><li><p>Operate the POS system, accurately process transactions, and handle payments.</p></li><li><p>Maintain a clean, organized, and visually appealing store, including merchandising and restocking products.</p></li><li><p>Develop strong product knowledge of games, puzzles, toys, and collectibles.</p></li><li><p>Work toward achieving daily, weekly, and monthly sales targets.</p></li><li><p>Assist with inventory management, stock replenishment, and loss prevention procedures.</p></li><li><p>Perform store opening and closing duties, including cash handling and security procedures, when assigned Key Holder responsibilities.</p></li><li><p>Support team members and help maintain smooth daily store operations.</p></li><li><p>Follow company policies, operational standards, and workplace safety procedures.</p></li><li><p>Demonstrate professionalism, reliability, and a positive attitude.</p></li></ul><h2>Qualifications and Skills</h2><ul data-spread="false"><li><p>High school diploma or equivalent required.</p></li><li><p>Previous retail, sales, or customer service experience preferred.</p></li><li><p><strong>1–2 years of retail or customer service experience</strong> considered an asset.</p></li><li><p>Previous Key Holder, cash handling, or store opening and closing experience is an asset.</p></li><li><p>Strong communication, interpersonal, and customer service skills.</p></li><li><p>Ability to multitask and work effectively in a fast-paced retail environment.</p></li><li><p>Reliable, responsible, and comfortable working independently when required.</p></li><li><p>Passion for board games, puzzles, toys, collectibles, or pop culture is a plus.</p></li><li><p>Flexibility to work evenings, weekends, and holidays based on business needs.</p></li><li><p>Ability to stand or walk for extended periods and lift up to 20 pounds.</p></li></ul><h2>Compensation and Benefits</h2><p><strong>Pay Rate: $17.95–$18.20 per hour</strong></p><ul data-spread="false"><li><p>Part-time contract employment</p></li><li><p>Employee discount on games, puzzles, and toys</p></li><li><p>Opportunities for professional development and growth</p></li><li><p>Casual dress environment</p></li><li><p>Fun, creative, and team-oriented workplace</p></li></ul><h2>Equal Employment Opportunity</h2><p><strong>Mind Games is an equal opportunity employer.</strong> We are committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants and employees without discrimination based on any characteristic protected under applicable human rights legislation.</p><p><strong>Mind Games is committed to providing an inclusive and accessible recruitment process.</strong> If you require accommodation at any stage of the recruitment and selection process, please let us know, and we will work with you to meet your needs.</p>